Job Title: Account Executive, Expand FastField
Location: Boston, MA
About Us: FastField is a leading provider of mobile forms and data collection solutions, empowering businesses to digitize and streamline their operations. We serve a diverse range of industries, enabling them to operate efficiently, reduce costs, and improve decision-making. As we continue to grow, we are seeking a driven and dynamic Expand Account Executive to join our team and help us scale our efforts in driving revenue through existing customer expansion.
Position Overview: The Expand Account Executive will play a critical role in FastField’s growth strategy by building pipeline within our existing customer base, closing expansion opportunities, creating repeatable sales processes, and working cross-functionally with key internal stakeholders. This role requires a blend of strategic thinking, tactical execution, and relationship management to deliver exceptional results.
Key Responsibilities:
- Pipeline Development:
- Identify and qualify opportunities for upselling and cross-selling within the existing customer base.
- Leverage tools, data, and customer insights to proactively engage customers and uncover additional business needs.
- Partner with marketing to create and execute targeted campaigns to drive expansion opportunities.
- Manage the entire sales process, from discovery to negotiation to close, ensuring timely and successful deal execution.
- Build strong relationships with key decision-makers and influencers within customer organizations.
- Meet or exceed monthly, quarterly, and annual revenue targets.
- Develop and refine repeatable processes and playbooks for identifying, engaging, and closing expansion opportunities.
- Document and share best practices with the broader sales team.
- Work closely with Customer Success, Product, and Marketing teams to ensure alignment on customer goals, feedback, and strategies.
- Collaborate with Product and Engineering teams to identify opportunities for feature adoption and additional use cases.
- Partner with leadership to provide insights into customer trends and advocate for resources needed to support expansion.
- Act as a trusted advisor to customers, helping them unlock the full value of FastField’s solutions.
- Ensure a seamless customer experience by addressing challenges and coordinating support as needed.
Qualifications:
- Experience: 3+ years in sales or account management roles, with a proven track record of success in driving expansion revenue within an existing customer base.
- Skills: Strong consultative selling, negotiation, and relationship-building skills. Ability to craft compelling value propositions and ROI cases.
- Process-Oriented: Demonstrated ability to create and implement repeatable sales processes.
- Sales Methodologies: Background with a structured sales process such as Force Management, MEDDPICC, or Sandler.
- Cross-Functional Collaboration: Experience working with Customer Success, Marketing, and Product teams to achieve shared goals.
- Tools: Proficiency with CRM platforms (e.g., Salesforce, HubSpot), sales engagement tools, and data analysis tools.
- Mindset: Highly motivated, self-starter with a growth mindset and a commitment to continuous improvement.
