What youll be doing:
- Manage a portfolio of customers, with a focus on developing and executing strategic success plans, aligning ActiveFences solutions with their business objectives and goals.
- Conduct periodic executive reviews and health checks - accurately assessing customer health, helping define adoption strategies and ensure value realization
- Collaborate with cross-functional teams to share customer feedback and act as an internal advocate for our customers
- Develop and maintain a deep understanding of our products or services, staying up to date with industry trends and best practices to be able to keep customers informed as their trusted advisor.
- Drive successful onboarding and implementation of ActiveFence technology working closely with technical and engineering resources.
- Responsible for ensuring that customers are set up for success, identifying renewal risks, and driving action plans to successful renewal.
The salary range for this role is 158-168K OTE - Range may vary based on experience