At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.
The Senior Partner Operations Manager plays a critical role in driving Zoominfo's growth strategy by accelerating the success and scalability of partnership programs. This role will streamline processes, provide strategic insights, and ensure seamless alignment between external partners and internal teams to achieve mutual business objectives. By optimizing revenue operations, fostering cross-functional collaboration, and implementing data-driven strategies, the Senior Partner Operations Manager will support the companys goal of expanding and strengthening its partnership ecosystem. This position is pivotal in identifying opportunities for improvement, driving impactful strategic planning initiatives, and ensuring that resources, tools, and support are effectively deployed to align partnership efforts with broader organizational goals. The Senior Partner Operations Manager will help elevate operational efficiency, drive consistent revenue growth, and ensure long-term success for both the company and its partners.
What You'll Do:
- Collaborate closely with the leadership team to manage and streamline operational cadences, ensuring alignment with strategic objectives and serving as a trusted advisor to partnership leaders by providing strategic guidance and recommendations to improve overall performance
- Operationalize partnership forecasts by proactively analyzing data and trends, delivering actionable insights to drive informed decision-making
- Track and monitor key partnership initiatives, ensuring timely execution and alignment with broader business goals
- Communicate effectively with partnership teams and other stakeholders, ensuring a clear understanding of goals, strategies, and expectations
- Support change management efforts by developing and implementing plans to facilitate smooth transitions and ensure successful adoption of new processes, tools, and systems
- Support the development and implementation of partnership initiatives and plans, ensuring alignment with overarching business objectives while continuously evaluating processes, tools, and systems to enhance productivity and operational effectiveness
- Partner with cross-functional teams, including sales, marketing, finance, and product, to drive initiatives that enable partnership growth and operational efficiency
- Oversee partnership pipeline management, ensuring all opportunities are tracked, monitored, and progressed effectively through the partnership lifecycle
- Analyze partnership program performance and recommend improvements to optimize partner ROI and strengthen relationships
What You Bring:
- 7+ years of experience in partnership operations, business development, or a related role within a SaaS or technology company, with a strong understanding of partner ecosystems
- Bachelors degree preferred
- Proven analytical and strategic thinking skills to interpret partner performance data, drive actionable insights, and align partnership operations with business objectives for long-term scalability and success
- Exceptional communication and interpersonal abilities to build relationships with partners and collaborate effectively with internal teams, including sales, marketing, and product
- Proficiency in CRM and partnership management tools (e.g., Salesforce) to streamline operations, forecasting, and reporting processes
- Leadership and change management experience in rolling out new partner programs, tools, and processes to support organizational growth and operational efficiency
- Strong organizational skills to manage multiple partner programs and initiatives simultaneously while maintaining attention to detail and meeting deadlines in a fast-paced, dynamic environment
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Actual compensation offered will be based on factors such as the candidates work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
About us:
ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams all in one platform.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.
