Job Overview:
We are looking for an experienced and driven Strategic Account Executive to spearhead the sales strategy and expansion within our most critical accounts. You will focus on building long-lasting relationships, identifying key opportunities for expansion, and ensuring that our largest and most valuable clients get the best possible service and solutions. This role will have a significant impact on the company’s revenue growth and customer success.
Key Responsibilities:
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Account Management & Expansion:
- Lead sales efforts within assigned high-value and strategic accounts to identify new opportunities and drive expansion of our SaaS products.
- Build strong, lasting relationships with key decision-makers at C-suite and senior leadership levels.
- Partner with Customer Success, Solutions Engineers, and Product teams to deliver tailored solutions that meet customer needs.
- Develop account plans that align with the client’s business objectives, ensuring mutual success and long-term growth.
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Sales Leadership & Strategy:
- Own the full sales cycle from prospecting to closing, with a primary focus on upselling and cross-selling within existing strategic accounts.
- Develop and implement strategic account plans, ensuring alignment with customer goals and company targets.
- Navigate complex sales processes, leveraging internal resources to overcome challenges and position Quickbase as the go-to solution provider.
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Relationship Building:
- Cultivate a deep understanding of the client’s business challenges, industry trends, and competitive landscape.
- Serve as the main point of contact for high-value customers, ensuring exceptional service and advocacy.
- Monitor account health and proactively address any issues or opportunities that arise.
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Collaboration:
- Collaborate closely with Marketing, Product, and Customer Success teams to ensure a seamless experience for customers.
- Provide feedback to product teams about customer requirements and market demands.
- Act as an internal advocate for strategic accounts, helping to shape the overall customer journey and product offerings.
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Sales Reporting & Forecasting:
- Maintain accurate forecasting of sales activities and account status.
- Track and report on sales progress, customer engagement, and deal status to leadership.
Required Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
- 5+ years of experience in sales, with at least 2 years focused on managing and growing strategic accounts, ideally within a SaaS or technology-driven industry.
- Proven track record of achieving and exceeding sales targets, with experience handling large, complex sales cycles.
- Excellent communication, negotiation, and presentation skills.
- Strong business acumen and the ability to understand and address customer pain points and objectives.
- Experience using CRM tools (Salesforce, HubSpot, etc.) to manage pipeline and accounts.
Preferred Qualifications:
- Experience with enterprise-level SaaS sales.
- Ability to work in a fast-paced, dynamic environment.
- Strong leadership skills and the ability to influence cross-functional teams.
