The Team & Role 

As a Strategy & Operations Manager, you will play a pivotal role in leading and executing cross functional projects that drive strategic initiatives across the company. You will manage the planning, execution, and completion of projects that align with SevenRooms growth objectives. This position requires a strong mix of project management expertise, analytical skills, and strategic thinking. You will work closely with leadership and teams across the business, including Product, Sales, Marketing, and Customer Success, leveraging your analytical skills to identify challenges, develop solutions, and ensure successful project execution. This role will report directly to the Senior Director, Corporate Strategy & Operations.

Preferred locations: New York City or London - candidates in these locations will be expected to work from either our NY or London office 1-2 days per week.

The Strategy & Operations team at SevenRooms is the driving force behind the companys long-term growth and operational excellence. We work cross-functionally to develop and execute key initiatives that align with SevenRooms' strategic goals, ensuring scalability, efficiency, and optimal performance across the organization. Our team is focused on leveraging data-driven insights, improving processes, and guiding business decisions that enhance customer experience and foster company-wide innovation. From strategic planning to operational execution, we play a crucial role in shaping the future of SevenRooms and supporting its continued success in the hospitality technology space.

What Youll Do

• Project Management: Lead the end-to-end execution of multiple strategic projects, ensuring timely delivery, alignment with objectives, and measurable results.
• Cross-Functional Collaboration: Work closely with internal teams and stakeholders across departments to gather requirements, allocate resources, manage timelines, and ensure alignment with company goals.
• Strategic Planning: Assist the Senior Director, Corporate Strategy & Operations in developing and refining long-term strategic plans, ensuring that key initiatives are on track and aligned with SevenRooms objectives.
• Process Improvement: Identify inefficiencies and opportunities for process improvement across the organization, implementing best practices to enhance operations and increase overall performance.
• Stakeholder Communication: Act as the key liaison between departments and the leadership team, providing regular updates on project progress, risks, and opportunities.
• Data Analysis: Analyze data to assess project outcomes, measure success, and provide actionable insights that drive continuous improvement.
• Risk Management: Anticipate potential obstacles and proactively develop mitigation strategies to keep projects on track and within scope.
• Documentation & Reporting: Maintain detailed project documentation, including project plans, timelines, budgets, and progress reports, ensuring stakeholders are informed throughout the lifecycle of each project.
• Work directly with leadership: You will get the opportunity to work directly with the executive team, such as the CEO and SVP of Strategy & Operations on the most critical strategic initiatives and cross functional projects at the company. High visibility and scope to deliver impactful outcomes.

Who You Are 

• 5+ years of experience in project management, consulting, strategy, or operations roles, preferably within a technology, SaaS, or hospitality environment.
• Bachelors degree in Business, Management, or a related field. PMP, Agile, or Scrum certification is a plus.
• Ability to take ownership of projects, work autonomously, and demonstrate initiative to drive change.
• Skilled in identifying issues, assessing risks, and finding creative solutions to ensure successful project outcomes.
• Strong project management skills, with experience in leading cross-functional teams and managing multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Analytical mindset with experience in data analysis, financial modeling, or KPI tracking to support data-driven decision-making.
• Strong organizational skills, attention to detail, and ability to work independently in a fast-paced environment.
• Proficiency in project management tools (e.g., Asana, Jira, Monday.com) and productivity software (e.g., Google Workspace, Microsoft Office).

What We Offer

• A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new the choice is up to you and our team is ready to help make that happen.
• Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
  • Bonus Eligible: The On-Target Earnings (Base + Bonus) range for this role is $127,600.00 - $148,500.00. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Gympass, Spring Health, Carrot, and Headspace.
• Employee programs: Through our Roomies Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure.
• Learning and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomies Choice.